Returns

We guarantee to our customers the delivery of intact products, in their original packaging, accompanied by all their possible accessories and instructions. You can easily return your products within 30 days of receipt of your package to exercise your right of withdrawal. The products (unopened, undamaged and the original packaging must not have been unsealed) must be sent by La Poste to the following address:

Apiphen sarl

c/o AgriCo
Route de la Petite-Glâne 20
1566 St-Aubin FR
Switzerland

The exercise of your right of withdrawal leads to the transformation of the purchase contract into a termination report according to which the services received under the purchase contract must be reimbursed. Return costs are the responsibility of the customer.

After receipt of the returned products, the corresponding amount is refunded and the invoice is canceled. Apiphen.com reserves the right to deduct from the amount of the refund the compensation for the damaged original packaging.

The seller may refuse to return payment until the products are returned.

If your order is incomplete or damaged, we invite you to contact us by email at (contact@apiphen.ch) within 48 hours of receiving the order. Return of the order for damage caused by wrong images, texts, prices or by late delivery is excluded. Errors, price changes or small changes are reserved. The competent court is determined according to the place where the company's registered office is located.