Privacy Policy

Protection of personal data

We respect your concerns about privacy and the protection of your personal data. You can visit our site without sharing your personal data. We only process access data that does not apply to an individual, such as the name of your Internet service provider, the page from which you visit us or the name of the required data set. We will only evaluate this data to improve our offering and to make our services faster, smarter, more relevant and more useful to you, it does not allow us to obtain information about you. Personal data is collected only when you use our services or when you contact us, e.g. your name, phone number, address, e-mail address, as well as all the information you give us when you register for the newsletter and create your customer account. We use your data within the limits of strict rules for shipping, payment, credit check and other marketing activities.

It goes without saying that we comply with the principles of data protection law applicable to the processing of personal data. Your personal data is processed on the basis of your consent in order to process your order. After conclusion of the contract and full payment of the purchase price, your data will be stored for further use and deleted after the legal retention periods, unless you have not expressly given your consent to the collection and use of your personal data. When you subscribe to the newsletter, your name and e-mail address will be used with your consent for advertising purposes. It is possible to cancel your subscription to the newsletter at any time.

 We would also like to inform you which data we will require during registration, creation of the customer account, during the order or delivery and for which purposes this data is collected.

Data may be passed on and shared with third parties for debt collection purposes. In this context, we reserve the right to assign the debt to the collection company or to entrust the collection company with the recovery of the debt. Of course, this is done in accordance with legal requirements.

 Your personal data, which are necessary for the delivery of the order, are given to the shipping company which is responsible for the delivery. For the processing of payments, we transmit your payment data to our bank. Your data will be treated as strictly confidential and will not be passed on to third parties or used for advertising purposes.

If you have any questions about this privacy policy, you can contact us at any time: 


Your credit card details are encrypted using certified SSL technology and cannot be intercepted by a third party. Each transaction is authorized online by the respective credit card company. On the credit card statement, purchases are displayed under "apiphen sarl". We do not store your credit card number.